How to complain
You can complain about the working environment at your workplace by sending an e-mail or by calling Arbejdstilsynet's Call Center.
The Call Center can be reached on 70 12 12 88 (Press 9 for English).
E-mail: at@at.dk
Do you have questions about health and safety?
When a foreign company or employee is going to work in Denmark many questions can arise. Arbejdstilsynet will happily answer questions concerning workplace health and safety.
Arbejdstilsynet - The Danish Working Environment Authority - is the Danish liaison office and coordinates the tasks of informing foreign employers and employees about the regulations for posting to Denmark. Besides this it is primarily questions about health and safety, the Arbejdstilsynets Call Center can help you with.
Call Center service for foreign companies and employees
Arbejdstilsynet has a special call center service for foreign companies and employees. Here you can obtain advice in English about Danish working environment regulations and answers to any questions you may have about working environment in general, whether relating to e.g. chemistry, psycho-social work environment, accident prevention or ergonomics.
In principle, all questions are answered on the spot. If your question is complex, Arbejdstilsynet may have to investigate it further and get back to you later with an answer.
Arbedjstilsynet can also give you advice about the rules for notification to the Register of Foreign Service Providers (RUT).
Please read the frequently asked questions below before calling about RUT.
Questions and answers about RUT
You can complain about your working environment
Anyone can submit a complaint to Arbejdstilsynet if they suspect that a company is not complying with working environment rules. This also includes cases where you or a colleague are being subjected to bullying or sexual harassment.
You have the right to anonymity, and will always be treated anonymously in connection with inspection visits and the subsequent case management.
A complaint about poor working environment conditions does not automatically result in an inspection visit, as it depends on an individual assessment of every incoming complaint. You will not receive any notification on whether your complaint has or will result in an inspection visit.
Stop violations in the workplace
Employers have a duty to prevent offensive behaviour, such as bullying and sexual harassment. If such behaviour occurs, the employer must address it appropriately.
You can call Arbejdstilsynet (the Danish Working Environment Authority) anonymously for assistance and advice:
Telephone: 70 12 12 88
You can also find more information in Arbejdstilsynets leaflets:
Violations Must Be Stopped - (pdf in English, German and Polish)
Contact information for other authorities
Here you find the public authorities you should contact with issues Arbejdstilsynet can not help you with:
Evaluation of fire safety measures
Danish Emergency Management Agency, tel. +45 45 90 60 00
Building electrical installations/power tools
Danish Safety Technology Authority, tel. +45 33 73 20 00
Crime and traffic
Danish National Police, tel. +45 33 14 88 88
Foreign business conditions
Danish Business Authority, tel. +45 35 29 10 00
Standardisation
Danish Standards, tel. +45 39 96 61 01
Contact the Call Center service for foreign companies
Arbejdstilsynet
The Danish Working Environment Authority
Tel. +45 70 12 12 88
Press 9 for English
Telephone hours:
Monday - Thursday: 8 - 15
Friday: 8 - 14
E-mail: at@at.dk